30 days returns
The 2013 My Child Excellence Award Winner for Favourite Children's Toy. This cool wooden balance bike is a great way for kids to develop the confidence and skills to ride a big bike with pedals. Sturdy construction that meets safety standards.
The quintessential Mocka wooden balance bike, the Urban Bike, makes a fabulous birthday or Christmas gift. As expected from Mocka, this bike's sturdy and practical constructions means that it will last and last. The adujstable seat (3 settings ranging from 34cm - 39cm) means that the bike can grow as your little one does. Puncture resistant big tread tyres with solid tubes means no more punctures! and a contoured, padded seat make for a comfortable ride. Because of the-oh-so cool wheel disks it's best that the Urban Bike is stored in doors when not ridden. Suitable from 2 years of age.*Assembly required Unsure which bike suits best? Have a look at our comparison guide.
This product is not suitable for commercial use.
Assembly required. View Assembly Instructions
30 day returns
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items). You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
- All returns must be unused and in their original condition (including all original protective packaging). Packaging must be unopened.
- Shipping costs to return the product/s are at your own expense.
- 'Clearance' or 'Seconds' items cannot be returned.
- For hygiene reasons we do not exchange or refund Quilts/Duvets, Sheets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.
These conditions apply only to Change of Mind returns and do not apply to items that are returned because they are faulty. If you have a faulty item to return, please click here
Mocka is not required to accept Change of Mind Returns on items outside the specified return window or items that do not comply with this Change of Mind Returns Policy.
Important reminder that this Change of Mind Return Policy is in addition to, and does not affect, your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
What does Pre-order mean?
When a product is marked as a 'Pre-Order', this means that the product is not available for delivery right now, but you can pre-order it so that you receive it as soon as it is available.
You can purchase both in-stock and pre-order items in the same order, and we will send your in-stock items straight away, with your pre-order items arriving at a later date once they arrive.
Keep in mind that the dispatch date for pre-order items is an estimate and is subject to change. Sometimes products arrive earlier, and occasionally they arrive later than the original estimated date.
If you purchase a pre-order bundle or set, please note that the items in the bundle may become available at different times. In such cases, your order may be sent in multiple shipments to ensure you receive each item as soon as it becomes available.
If you have any other questions, please reach out to us via our Contact form!
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Buy now from $17.49 per week
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Or from $10/week with
Frequently asked questions
Here are some of your most common questions.
We dispatch all orders from our Brisbane Warehouse on standard weekdays within 3 business days. If you do have multiple items in your order, these may become separated in transit resulting in multiple deliveries to your home, to complete the order.
Below are our approximated delivery times, by region, once your order is dispatched:
- QLD, NSW, VIC: 2-7 business days
- SA: 3-9 business days
- TAS: 5-10 business days
- WA & NT: 6-12 business days
In some cases, there may be delays, this could be caused by extreme weather conditions, or during holiday and peak periods. Remote, rural or regional deliveries, rely on local transport schedules.
Our delivery fees are determined by the specific product you've chosen and your intended delivery destination.
You can request a quote during the checkout process. Simply add all the items to your shopping cart and enter your full delivery address and phone number. The shipping charges will then be displayed.
Mocka offers a 365-day warranty on all our products. We will either credit, replace, or refund the original purchaser in line with this warranty. The warranty covers all manufacturing faults and defects.
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items).
You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
- All returns must be unused and in their original condition (including all original protective packaging). Packaging must be unopened.
- Shipping costs to return the product/s are at your own expense.
- 'Clearance' or 'Seconds' items cannot be returned.
- For hygiene reasons we do not exchange or refund Quilts/Duvets, Sheets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.
