30 days returns
The Duke Braided Cotton Jute Rug - Runner adds natural comfort to any home. The braided weave feels gorgeous underfoot and provides a warm and neutral base for your styling.
It's made from a white cotton blend and natural jute in a subtle stripe pattern for a stylish, two-toned look. Exclusive to Mocka, it's a versatile runner rug to use in a hallway, kitchen, and other high traffic areas. Duke is the perfect way to elevate your floors.
- Made from a cotton blend and natural jute
- Braided weave in a white and natural stripe design
- Versatile and durable runner for high traffic areas
- Designed in Australia and exclusive to Mocka
This product is not suitable for commercial use.
30 day returns
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items). You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
- All returns must be unused and in their original condition (including all original protective packaging). Packaging must be unopened.
- Shipping costs to return the product/s are at your own expense.
- 'Clearance' or 'Seconds' items cannot be returned.
- For hygiene reasons we do not exchange or refund Quilts/Duvets, Sheets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.
These conditions apply only to Change of Mind returns and do not apply to items that are returned because they are faulty. If you have a faulty item to return, please click here
Mocka is not required to accept Change of Mind Returns on items outside the specified return window or items that do not comply with this Change of Mind Returns Policy.
Important reminder that this Change of Mind Return Policy is in addition to, and does not affect, your rights under the Australian Consumer Law including any rights you may have in respect of faulty items.
What does Pre-order mean?
When a product is marked as a 'Pre-Order', this means that the product is not available for delivery right now, but you can pre-order it so that you receive it as soon as it is available.
You can purchase both in-stock and pre-order items in the same order, and we will send your in-stock items straight away, with your pre-order items arriving at a later date once they arrive.
Keep in mind that the dispatch date for pre-order items is an estimate and is subject to change. Sometimes products arrive earlier, and occasionally they arrive later than the original estimated date.
If you purchase a pre-order bundle or set, please note that the items in the bundle may become available at different times. In such cases, your order may be sent in multiple shipments to ensure you receive each item as soon as it becomes available.
If you have any other questions, please reach out to us via our Contact form!
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Frequently asked questions
Here are some of your most common questions.
Our delivery fees are determined by the specific product you've chosen and your intended delivery destination.
You can request a quote during the checkout process. Simply add all the items to your shopping cart and enter your full delivery address and phone number. The shipping charges will then be displayed.
Mocka offers a 365-day warranty on all our products. We will either credit, replace, or refund the original purchaser in line with this warranty. The warranty covers all manufacturing faults and defects.
We get it, sometimes you change your mind about a purchase. That’s why we have a Change of Mind Return Policy in addition to your rights under the Australian Consumer Law (including any rights in respect of faulty items).
You may return most unused and unopened items within 30 days of receiving them (either for an exchange or a full refund of the price you paid for the item), provided you comply with the conditions listed below. Please note that original shipping fees for change of mind returns are not refunded.
- All returns must be unused and in their original condition (including all original protective packaging). Packaging must be unopened.
- Shipping costs to return the product/s are at your own expense.
- 'Clearance' or 'Seconds' items cannot be returned.
- For hygiene reasons we do not exchange or refund Quilts/Duvets, Sheets, Pillows, Mattress Protectors, Pet Beds or Mattresses for change of mind.
